FAQs
FAQs
How does Life Botanics products work?
Life Botanics offers affordable, premium vitamin supplements. We take the guesswork out of finding the right formula fit for your specific needs.
Where can I buy Life Botanics products?
You can buy Life Botanics products on our website online or find our products in the vitamin aisle at Coles and Woolworths stores.
How often should I take Life Botanics products?
For vitamin supplements to have a real impact on our health, we recommend taking them daily. Please refer to the specific product page or product label for product related information. Always read the label and follow the directions for use.
Can I take Life Botanics products when I am pregnant?
Please consult your health professional for advice whilst pregnant or breastfeeding.
Who can take Life Botanics products?
Please refer to the specific product page or product label for product related information. Life Botanics formulations are suitable for adult women and men. We also have a specific range of Life Botanics Kids products which are suitable for Children 2 years +.
Why do the Life Botanics products look different?
We have had a brand refresh! Our formulations are still the same that you know and love, we have just updated our packaging.
Do you offer free shipping?
For Australian customers, we offer free shipping for orders over $80. For International customers, we offer free shipping for orders over $150. For all orders under this threshold, shipping will be calculated at checkout.
How do I track my package?
After you have purchased your Life Botanics products we will send you an email confirmation with a tracking number.
I didn’t receive a confirmation?
If you have any problems with shipping or confirmation emails please contact us at info@lifebotanics.com.au. Make sure you check your junk folder as shipping order confirmation details may end up there.
I have more questions!
If your question hasn't been answered here, please contact us at info@lifebotanics.com.au. For order related questions please provide your order number.
What are the subscriptions?
If you want to commit to a regular schedule of receiving your vitamins and supplements you can subscribe to receive them on your schedule. This helps you stay consistent with taking your supplements by never running out again!
How do I subscribe to getting my products delivered automatically?
On the product page select "Subscribe to save" and add to your cart. If you want to make any changes login to your account.
Can I skip orders if I have too many products?
Yes, login to your account to skip or pause your subscription.
Can I add new products to my subscription?
Yes, login to your account and you can add a product as a one-off if you have seen something new you want to try. Or, you can add it into your permanent rotation.
Am I still getting loyalty points?
Yes, all orders attract loyalty points online. We want to reward you for being a regular customer. To learn more about loyalty points please refer to this page: https://lifebotanics.com.au/pages/rewards
Can I use loyalty points to pay for my order?
Yes, login to your account and you can select to pay by points for that month.